Some Pangolin products, such as LD2000 Pro and Basic, include
free FedEx shipping anywhere in the world. Other products, such as
LD2000 Intro and Lasershow Performer, will have shipping charges
For up-to-date delivery
estimates, see the Current shipping
Your satisfaction is guaranteed with Pangolin:
- Pangolin products: LD2000 systems have a 90-day
money-back guarantee; other Pangolin-manufactured products have
a 30-day money-back guarantee: If for any reason you are not
satisfied, return the LD2000 system in undamaged condition for a
refund of all costs, less any shipping costs.
- Other products: Products distributed by Pangolin, but
manufactured by other companies such as ECCS' Aquila, are covered by the manufacturers' guarantee. Please
visit their websites for details.
Pangolin-manufactured products may be returned for a refund
during the money-back guarantee period (90 days for LD2000 systems,
30 days for other products). Pangolin-distributed products may be
returned for a refund or replacement only in case of defective
merchandise; any other remedy must be addressed by the manufacturer.
For the money-back
guarantees, we will refund all money except shipping, insurance and
customs charges. You are responsible for shipping, insurance and
customs charges when returning the item to Pangolin. We cannot be
responsible for lost, damaged or misdirected returns. If you paid
for your order by credit card, a credit will be issued and will
appear on your billing statement.
If you have any questions
regarding your order, please contact us at: phone 407-299-2088, fax
We accept credit cards (by
phone or fax), wire transfers to our bank, and
checks/money orders. For more information on
payment options, see the Ordering