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Merchant policy


  Shipping costs
  Customer guarantee
  Return policy
  Payment options

  Ordering information
  Privacy policy
  Product Order Form

Shipping costs

Some Pangolin products, such as LD2000 Pro and Basic, include free FedEx shipping anywhere in the world. Other products, such as LD2000 Intro and Lasershow Performer, will have shipping charges added.
        For up-to-date delivery estimates, see the Current shipping schedule page.

Customer guarantee

Your satisfaction is guaranteed with Pangolin:

  • Pangolin products: LD2000 systems have a 90-day money-back guarantee; other Pangolin-manufactured products have a 30-day money-back guarantee: If for any reason you are not satisfied, return the LD2000 system in undamaged condition for a refund of all costs, less any shipping costs.
  • Other products: Products distributed by Pangolin, but manufactured by other companies such as ECCS' Aquila, are covered by the manufacturers' guarantee. Please visit their websites for details.

Return policy

Pangolin-manufactured products may be returned for a refund during the money-back guarantee period (90 days for LD2000 systems, 30 days for other products). Pangolin-distributed products may be returned for a refund or replacement only in case of defective merchandise; any other remedy must be addressed by the manufacturer.
        For the money-back guarantees, we will refund all money except shipping, insurance and customs charges. You are responsible for shipping, insurance and customs charges when returning the item to Pangolin. We cannot be responsible for lost, damaged or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
        If you have any questions regarding your order, please contact us at: phone 407-299-2088, fax 407-299-6066, or Contact Pangolin.

Payment options

We accept credit cards (by phone or fax), wire transfers to our bank, and checks/money orders. For more information on payment options, see the Ordering information page.


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    9501 Satellite Boulevard, Suite 109    Orlando, FL 32837
    Phone +1-407-299-2088    Fax +1-407-299-6066
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Member, International Association of Amusement Parks and Attractions
Member, National Association of Mobile Entertainers
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   Click to find out more about PangolinPangolin Laser Systems

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   Tech Support


     Using multimedia in Showtime 2000
     Combining two shows into one
     Running two projectors from one board
     Using LD2000 on a notebook
     Pinouts and info for Pangolin boards:

       QM2000 (new, PCI bus)

     Troubleshooting LD and LD2000
     Troubleshooting DMX
     ATI video card fix
     Returning hardware to Pangolin

     Scan angle tables
     About the ILDA Test Pattern
     About DMX512 (lighting control)
     Making 3D, floating images
   Click to see awards won by Pangolin and our clientsAward-winning products

     LD2000 main page
     LD2000 feature overview
     Comparing LD2000 with other systems
     LD2000 Software Development Kit
     QM2000 board
     QM2000.NET network-connected laser controller
     Music for free LD2000 laser shows
     Related products:
        Lasershow Converter MAX
        Lasershow Converter FLASH
        Lasershow Converter 4D
        Lasershow Performer console
        Lasershow Video realtime video system
         LivePRO -- Advanced Live Controller
        DMX controller boards
        TC2000 SMPTE Timecode reader/writer
     QuickShow web site
     Flashback 3 low-cost OEM and USB laser controller
     Interactive Messaging Unlimited (SMS)
     Wide Angle Lens systems
     Professional Audience Safety System (PASS)
     LASORB: The ESD Absorber for Laser Diodes
    Awards won by Pangolin and our clients
    Continual software and hardware innovation
    Sample frames (photos)
    Sample videos (linked from YouTube)

     Pangolin price list
     Pangolin dealer list
     How to order
     Product order form
Click here for a list of Pangolin clientsFor our clients


     Pangolin LaserChat discussion forum
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      PangolinSystems on Facebook
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      PangolinSystems on LinkedIn
      LD2000 update files
 QuickShow update files

      Other Free Downloads (Download Central)
      Upgrade from LD to LD2000

    Click to see the inside of a laser projectorInformation about laser shows

     Our clients and their websites
     Our dealers and their websites
     Other Internet laser resources

     Laser Show Resource Guide home page
     About lasers and projectors
     Sources for parts
     Sources for frames, shows

      Lasers (general) and aviation safety
      Laser light shows and aviation safety
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