• In order to receive upgrade pricing, the QM32 board must be
returned to Pangolin (in any condition).
priority is given to new LD2000 orders. Therefore, there may be a wait for
If you own a Lasershow Designer (QM32) system,
you can upgrade
to the new LD2000 system at a reduced price.
For example, a new LD2000 Pro
system has a list price of $4995 USD. You can trade in your old QM32 (any
get a new LD2000 Pro for only $2495.
Below is specific pricing
information on new systems and upgrades. For upgrade policies, see the information in the left-hand
column of this page.
(for comparison with
List prices in U.S. dollars. Dealer prices may vary.
all LD2000 systems include shipping and handling.
For end-users with older QM32 boards. Dealers, check with Pangolin for
LD-to-LD2000 upgrades include shipping and handling.
from LD/QM32 (any)
$2495 with trade-in of QM32 Pro
Upgrade from LD/QM32 (any)
...to LD2000 Basic
$1495 with trade-in of QM32 Basic
Upgrade from LD/QM32 (any)
...to LD2000 Intro
$1045 with trade-in of QM32 Intro
The remainder of this page answers questions which some clients and
potential customers have had, regarding updates vs. upgrades.
At Pangolin, we have always provided
free software updates. This means that if you have a program such
as Lasershow Designer, you will always have the latest version -- for
free! You can get the latest version simply by ordering
a new installation CD or by downloading
from the website.
However, we cannot provide free
upgrades, when you move from one system to another. For example,
moving from LD Intro to LD Pro is an upgrade; so is moving from LD to LD2000. In these cases, you are getting new capabilities, so an upgrade
charge must be applied.
We feel that our upgrade policy is generous compared to the policies of
laser show hardware suppliers such as laser companies, scanner companies,
PCAOM manufacturers, computer manufacturers, digitizing tablet companies,
In fact, we are unaware of any
companies where you can turn in your old laser, scanners, PCAOM, computer,
digitizing tablet or other equipment and get a brand-new one with ten
times the power for a discounted price.
From the time Lasershow Designer was first released in 1993, continuing
through 1999, every LD user has received all new features for free. These
features can be obtained by downloading from our website, or by ordering
the latest LD Installation CD. (We do
charge a small fee for the CD-ROM disc, order processing, and shipping.)
The free features that we
introduced over those six years include abstracts, vector frames, raster
frames, Showtime (LD originally had no timeline program), and the Live!
control screen. These features also include about 30 shows and about
50,000 clip art frames worth perhaps $12,000 to $25,000.
Of course, these features were
not free to Pangolin. For six years we paid for our programmers, for clip
art and show distribution rights, for general overhead and for other
costs. Our users received the fruits of these labors for free.
But we want our customers to
have the latest version, and be able to do the best possible shows,
without any additional cost. So this is why we have such a generous
As you might expect, when a new hardware generation is introduced, it
is not included in the free software update policy.
For example, an automobile
dealer does not automatically upgrade you from the 1998 model to the 1999
model. A computer manufacturer does not send you new motherboards.
Similarly, it is not a practical possibility for us to provide a new
system for free or for low cost.
Lasershow Designer 2000 has
completely different hardware and operating system software which took
over two years of time and effort to develop. Because of the hardware and
software improvements, we can now add features which were not possible on
the older LD system. These features include software geometric correction,
vastly improved raster frames, feathered line endings, and DMX capability.
Many more improvements will be
made available -- for free to LD2000 users -- in the months and years to
come. This is one reason we want to help our users move to LD2000: they
will benefit for years to come.